About the course
Course summary
This course covers effective caseload management skills. You’ll learn how to set realistic targets, identify deadlines, and overcome the difficulties associated with long-term casework.
You’ll learn how to overcome issues around shared work on case files, the importance of note taking, and the effective closure of cases.
Course Objectives
What this course covers
Face to face and webinar training includes:
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the skills of an effective adviser
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identifying and agreeing priority tasks with clients
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key stages in the case management process
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managing barriers to casework progression
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working towards outcomes and case closure
What you’ll learn
At the end of this training, you’ll be able to:
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understand prevention and advice work
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develop good practice when recording case notes and information
Course Dates
17 June 10.00- 4.30
Course Logistics
Presented in person @ The Merchant Navy Welfare Board,8 Cumberland Place, Southampton, SO15 2BH
Funded by the Merchant Navy Welfare Board